Care & compliance standards

Clear standards behind every treatment request.

Apex Vitality is a California telehealth practice operated by Elite Functional Health, a Professional Nursing Corporation. Our website helps patients explore care, but treatment decisions are made by a licensed clinician after an appropriate medical evaluation.

Licensed clinical review

California care is provided by John Bagby, MSN, FNP-C. A questionnaire, product selection, or payment is a request for clinical review—not a guaranteed prescription. The clinician may approve, modify, postpone, or decline a requested treatment and may require laboratory testing, records, follow-up, or in-person evaluation.

View clinician credentials and clinical-partner information.

Prescription-only treatment

Prescription medications are issued only when the treating clinician determines they are clinically appropriate and legally permitted. Patients must provide accurate health and medication information and complete any monitoring required for safe ongoing care.

Licensed-pharmacy fulfillment

Apex Vitality is not a pharmacy. When medication is prescribed, the prescription is sent to an independent licensed pharmacy serving the patient's location. The dispensing pharmacy is identified through the prescription, medication label, or fulfillment process. Product, formulation, packaging, and availability may vary.

Compounded medications

Some treatment plans may use a patient-specific compounded medication. Compounded drugs are not FDA-approved, and the FDA does not review them for safety, effectiveness, or quality before marketing. Your clinician determines whether a compounded option is appropriate and reviews material risks, benefits, alternatives, and monitoring with you.

California service area

Apex Vitality currently provides Men's Health medical care to eligible adults age 18 and older who are physically located in California at the time of care. Treatment availability also depends on clinical appropriateness, pharmacy coverage, and applicable law. Gut Health & Metabolic Balance is a separate non-medical coaching service and does not include diagnosis, treatment, prescribing, or individualized medical interpretation.

Review current service-area information.

Privacy and secure communication

Medical information, assigned forms, and records should be handled through the designated secure patient workflow. Ordinary email and general website channels should not be used for sensitive medical information. Clinical questions require a scheduled visit.

Review our Privacy Notice, Notice of Privacy Practices, and Telehealth Informed Consent.

Transparent self-pay terms

Clinical-care prices and inclusions are presented before checkout. Payment does not guarantee medical eligibility or a prescription. Medication, pharmacy charges, medication supplies, and medication shipping are paid separately by the patient. Recurring-payment and outside-service terms are disclosed in the applicable checkout and written agreements.

Review the Self-Pay Agreement, Recurring-Payment Terms, and Terms of Service.

Questions or concerns

Use the secure patient channel for written customer-service, compliance, assigned forms, and records. Schedule a visit for clinical questions. Apex Vitality is not an emergency service; call 911 for an emergency.

Last updated August 16, 2026.